Responsible Gaming

Gaming Should Be Entertainment

At Coffee on Baltimore, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is not a reliable way to earn money or solve financial problems. It should never be viewed as an investment or income source. Please only gamble with money you can afford to lose, and set strict limits on your spending before you play.

Age Verification

You must be at least 18 years of age to access and use our gaming services. This is a legal requirement in Australia. If you are under 18, you are not permitted to gamble or create an account on our platform. We take age verification seriously and reserve the right to request proof of identity at any time.

If you are under the legal gambling age, please do not proceed.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of the following warning signs:

• Chasing losses by gambling more to recover money you've lost
• Hiding gambling activity from family, friends, or partners
• Spending more time and money on gambling than intended
• Neglecting work, school, or family responsibilities due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Feeling anxious or irritable when not gambling
• Borrowing money to fund gambling activities
• Failed attempts to reduce or control gambling
• Lying about the extent of your gambling involvement
• Risking relationships, employment, or educational opportunities

If you recognize any of these signs in yourself or someone you know, it's important to seek help immediately.

Self-Help Tools & Player Protection

We offer a range of tools to help you maintain control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Loss Limits: Restrict the amount you are willing to lose within a specific time period.
• Reality Checks: Enable reminders at regular intervals during your gaming session to help you stay aware of time and money spent.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you feel your gambling is becoming problematic.
• Account Cooling Off: Take a break from gaming for a specified period without permanently closing your account.

If you wish to use any of these tools, please contact our customer support team or visit your account settings.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available:

Australia (Primary)

• Gambling Help Online — Free, confidential counselling and support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7)

International Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom) — National self-exclusion scheme
  www.gamstop.co.uk
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

All of these organizations provide free, confidential support and advice.

If You Need Help

If you are experiencing problems with gambling, please reach out for support. There is no shame in asking for help, and trained professionals are available to assist you at any time.

Contact Gambling Help Online today: 1800 858 858 or visit www.gamblinghelponline.org.au

Your wellbeing is our priority. Remember: gambling should be fun. If it's not, it's time to get help.